Guides for shopping center owners and marketing teams

Practical, vendor-honest material on what a shopping center website has to do, how to market a center as one system, how local search actually works for retail destinations, and how templates, agencies and a custom build really compare. Written by the team that builds MallWebsite projects.

Who these guides are for

We write for the people who actually carry the consequences of a shopping center website: asset and centre managers who report footfall and turnover rent to owners, marketing managers who have to fill an events calendar and keep tenants informed, and leasing teams who send a prospective brand to the site before the first meeting. Those three audiences need different things from the same pages, and most center websites are built without ever naming them.

Each guide is structured the same way: what visitors are really trying to do, which parts of the site serve that job, what to measure afterwards, and where budget is usually wasted. We name the trade-offs openly, including the cases where a template or an in-house solution is the sensible answer and a custom build is not. Nothing here depends on hiring us.

How to use them

If you are preparing a brief or a budget request, start with the design guide to agree on scope, then use the template-versus-custom comparison to justify the delivery model. If the site already exists and underperforms, start with the SEO guide to fix discoverability, then use the marketing guide to connect the website to campaigns, screens, tenant communication and reporting.

The guides are published in English only for now. The product pages are available in six languages.

Looking for the product itself? See what a fixed-price center website includes.